The worst flight encounter of my daily life was taking my family of 16 on American Airways. Lost our baggage both of those ways. We won't be traveling American once again.
i was fortuitous adequate to be on board American Airlines Flight #32 (LAX – JFK) on labor day….my husband And that i have been seated separately…we had a Loss of life inside the family members and ended up likely to nyc for any funeral…….
So, we landed in A further town, stayed the night there, then flew in An additional Plane. We ended up all established to go, and after that they explained to us we couldn’t go anywhere resulting from “Mechanical Troubles.
I traveled just lately on your airlines and skilled a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Operating and since of my bronchial asthma it was very hot And that i felt funny.
When checking in at IAH, the team driving the AA desk ended up all chatting and referring to trip. They appear aggravated that we had countless baggage. The additional work was finding in their way. This was not the best way I predicted to get started on my vacation.
– Flip your technique and to not take care of the Customer like Grime. Realize that they are your ‘bread and butter’ and without them you wouldn’t be in operation at all.
Nonetheless endeavoring to find an individual to help me with my issue. Have sent a information around the AA web page using a response that built no perception. Have named and been advised to ship the message. I attempted to reaction for the message that built no sense and I gained an e-mail back again stating that the e-mail address I responded to is not really is use.
Had an internet based reservation established to go and when endeavoring to submit it advised me to begin around – I referred to as a consultant instantly and explained they could see the worth I was quoted but when refreshed when up $a hundred and twenty – Difficult to think that they would not stand by what they could see on the web – I wound up needing to pay back the extra $a hundred and twenty since I essential All those exact flights – once again hard to think they'd not stand beside the online rate – pretty high priced
Alright…I lately acquired a ticket to fly solo to view my family members! YAY…. I study the great print, and clicked on all baggage fees to determine if there could well be any.
Your not enough response caused me to terminate my journey which I informed Everybody to at American.. You should notify me what I do next..
Not just were being we not seated in Enterprise as instructed, we quickly realized that the movie technique and WiFi was failing to work and we would not be able to pay attention to audio or motion pictures in the course of our ten hour flight. I constantly look ahead to enjoying films on extended flights.
The entire crew staff was good , but this dude went past the jobs anticipations and must be praised and acknowledged. I’m also satisfied we get yourself a snack again.
On January twenty fifth I contacted American Airlines, as I looked at our click here for more info reservations and noticed that my Daughter had us traveling all day long, So I named to up grade our tickets to firstclass as I didn't need to journey all day in mentor. I use lay try to travel first class as I'm certain you can evaluation but I am looking to help you save my Miles as we're arranging a large relatives/graduation vacation to Hawaii.
I won't ever be use AA yet again!! I booked a flight for me and my son to join our relatives on holiday vacation. Lengthy story brief some thing arrived up and we have been not able to go at this time. I called your business with around a months observe. Canceled the battle with cell phone rep John; who was extremely well mannered. He did not say just about anything about the quantity of demand I would be manifest for canceling the flight. I referred to as back to request in regards to the charge and I used to be instructed that I would be cost $two hundred by AA and $fifty from the resource I used to book the flight per man or woman. That I might have a $fifteen credit score for every individual… I questioned to speak to her supervisor and Michelle Morgan was the person I next talked to. She was no help, I requested to speak to her supervisor and she stated that there was not one person previously mentioned her. I told her that I was confident that there was someone over her. Eventually she mentioned that I could check out The shopper relations web-website. Once more I asked her 2 times for her supervisor’s name and she replied client relations. I all over again told her I required the identify of her immediate supervisor, the person that she reported to…the title supplied was Jalia Elisidi .