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There's a Center aged African American woman with a brief hair cut and Eyeglasses at your Philadelphia Airport spot who refused to offer me her total name Once i asked for it resulting from her despicable Mindset. She at last advised me her title was “D†and hid her name badge as she mentioned this. “D†would not ought to have a job in customer service and especially not inside your top quality check in area where by I encountered her. As I rushed past the extended TSA line to your self service ticketing counter with only forty minutes until my flight departed I had been joyful to check out there was a no cost kiosk. I started to retrieve my reservation and midway via this method “D†walked as many as me and said “This is for first class travellers only†I seemed up within the screen confused since there wasn’t any indication or indicator the kiosks were being top notch kiosks and Furthermore I wondered how “D†understood I used to be or wasn't top quality and why she would make such an assumption. I replied “Justification me?†“D†condescendingly mentioned “These kiosks are for first-class travellers onlyâ€.
all to normally, management is contacted when factors go Incorrect…this isn't one of those letters…..i am contacting american airlines consumer service due to a fantastic flight attendant named MARITA LORDI (FA #nine
I flew on American Airways for The 1st time and last. our luggage was weakened with black grease on it huge hunks out of your handles and wheels. your airplane was dirty and very uncomfortable. the flight crew wasn't helpful in the slightest degree. My granddaughter was with me which is about 6ft tall no room for her legs and man or woman laid back again in her seat and he or she could not go in any way in her seat.
To I don’t understand how Lots of people endeavoring to get this resolved. I had been so pissed off and about to surrender
Bear in mind, students need to resister just before asking any issue as username and password required for that.
I had been distressed because of the occasion — I had drugs in that baggage, and was most nervous about having it sent.
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I am unfortunate to state I'm disappointed in American Airline’s handling of this make a difference. We hardly ever acquired our luggage right until late inside the day on March thirteenth. To add insult to injury we were billed $25 for each bag by American Airways our website for our return flight house Regardless that we didn’t pay to check our bags on the best way into the Virgin Islands.
I not long ago had a flight cancelled by American Airlines and stood inside a line for 45 minutes to receive rebooked on An additional flight. I had been shocked to understand the gate brokers didn't Have a very see in to the available USAIR flights.
Remember to refund by entire fare including the added $20 I paid for Anything you reported was gonna be extra area.
Bravo to American Airlines for supplying the surprise raise towards your workforce. And never cowering towards the disgruntled passenger on todays La Guardia flight. Just because some attendents have been cheerful and wished him an extremely Merry Xmas. Really ?? It’s about time we took again our best needs and grumpy folks just stay off the planes and maintain their views to themselves.
On arrival in Panama with flight AA959 one of the 2 luggages, a Roncato baggage, ( photos hooked up ) value €189 arrived damaged. I promptly went to the appropriate Business inside the airport, in which the only real comment was that they handed me a « examining Short article Problems observe », which I enclose herewith. I expended the next day looking for a new luggage and wanting to get in contact with all your places of work through the phone quantities indicated within the reported doc without the need of, having said that, receiving any reply – the telephone is rarely answered and the road goes blank after quite a few minutes of waiting, it does not matter which amount I dial. I As a result progress my journey and upon my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again try to Get in touch with your Workplace for the airport, but the only suggestions they could give me was to situation a grievance by using your web site, which I am now doing. Besides the above mentioned, I do have another – and possibly a lot more critical – grievance. At the time of my reservation I paid out an additional $88 ($44 Each individual) for more convenience seats. To my shock, the seats turned out for being the traditional – no further – seats.
We need a created verification from American Airways to procedure our cruise insurance policies declare. Stating the situation of delays within the day we traveled to board our ship.